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Privacy and Cookies Policy

Last updated May 24, 2018

 

Introduction

Purpose: We are committed to respecting and protecting your privacy rights. This Privacy and Cookies Policy tells you how your private information will (and will not) be used by us. This policy provides information about our policies and procedures regarding the collection, use, and disclosure of personal information we receive from you and any visitors to www.dougbrittonbooks.com.

What type of information do we collect? We collect anonymous information from visitors to our site. We also collect some personally identifiable information. For example, if you ask to receive our email newsletter or make a purchase, we collect personally identifiable information so we can send you newsletters or process your order.

Policy updates: This Privacy and Cookies Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy and Cookies Policy on this website. We suggest that you consult this policy regularly for any changes. Your continued use of this site will be considered acceptance of our updated terms.

 

Cookies — Overview

Cookies are small text files that a website sends to a user’s browser when someone visits the site. These cookies contain a small amount of information about your visit to the site. The cookies are stored in your computer, smartphone, tablet, or other mobile device. Cookies (and other tracking technologies that may be used such as log files, pixels, and web beacons) are often anonymous, but some of them contain personally identifiable information.

Why do we collect cookies? We use cookies and similar technologies to identify when you visit, to analyze traffic, to gather information when you ask to be put on our email newsletter list, to process your orders for books, and to help us create a better website and therefore provide a better website experience for you.

We do not use online behavioral advertising cookies. In other words, we do not collect information that other sites can use when deciding what advertisements to offer you.

Do not track: We do not alter our site’s data collection and use practices if we see a “Do Not Track” signal from your browser.

 

If you do not consent to the use of cookies

You can choose not to consent to the use of cookies: We think cookies help us create a better website and therefore provide a better website experience for you. However, if you do not choose to consent to the use of cookies, our website will still work.

You can activate settings on your browser that allow you to refuse some or all cookies. Here are links for common bowsers:

 

If you consent to the use of cookies

You can choose to consent to the use of cookies: If you click the “okay” button when you first visit the site and are asked if you consent to the use of cookies, or if you use this website without shutting off cookies in your browser, you are consenting to the use of cookies. This means that you acknowledge and agree to the policies and data collection described in this Privacy and Cookies policy, and that you consent to the use of cookies, including the following cookies:

  • Cookies that record when you visit the pages on this site
  • Cookies that are used when you ask to be placed on our email mailing list
  • Cookies that are used when you purchase books
  • Cookies that are used by Google Analytics
  • Cookies that are used when you contact us using the forms on our site
  • Cookies that are used by third parties to help operate our website, improve our services, and authenticate users who make purchases or sign up for email newsletters

 

Anonymous information

As is true of most websites, we gather certain anonymous information—information that cannot be tied back to a specific individual. For instance, we may know that thousands of people have visited this site, but we do not necessarily know their names, where they live, or their date of birth. This information—which does not identify individual users—is known as anonymous information.

We use this information to analyze trends, to administer the website, to track users’ movements around the website, and to gather demographic information about our user base as a whole.

We may link some of this automatically-collected data to certain personally identifiable information. (For example, if you purchase books.) Likewise, we may disclose statistics regarding use of our site and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports. These reports do not describe or identify individual users.

 

Personally identifiable information

We may use third parties to help operate our website, authenticate users and deliver products and services, and may share your personally identifiable information with our service providers, vendors, suppliers, and other third parties that provide products or services for or through this service (such as website or database hosting companies, authentication providers, address list hosting companies, email service providers, analytics companies, distribution companies, and other similar service providers that use such information on our behalf). Unless otherwise stated, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary for them to assist us.

If you contact us by email, by filling-out an online form, or by sending a message via the mail, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding our service. If you decide at any time that you no longer wish to receive such information or communications from us, email us at salesandservices21@dougbrittonbooks.com and ask to be removed from our list.

No information is collected from or about children under the age of sixteen. We never knowingly collect any personal information from or about children under the age of sixteen. If we obtain knowledge that our site collected personal information about a child under the age of sixteen, that information will be immediately removed from any access. Because Doug Britton Books does not collect such information, we have no such information to disclose to third parties

Examples of times we ask for personally identifiable information

1. If you ask to receive our email newsletter, we will ask for your first and last name as well as your email address. We ask for your first and last names to personalize your emails, but you do not need to enter this information. Of course, your email address is necessary for us to send you the email newsletters. We employ a double-opt in system: After you sign up, we will send you an email asking you to confirm your request. You will not be added to our list unless you confirm your request.

2. If you make or attempt to make an online purchase, in order to process your order, we will ask for your first and last name, company or church name, shipping address, billing address, email address and phone number (so we can clarify any questions that arise while processing your order), and credit card or debit card information. We may retain an archived copy of your records as required by law or for reasonable business purposes. We do not rent or sell personally identifiable information to third parties.

Online purchases can only be made by residents of the United States.

All orders are processed directly with external ecommerce services and payment processors. DougBrittonBooks.com never sees or maintains customers’ credit card or debit card financial information. However, some personally identifiable financial information is provided to intermediaries and third parties who assist us with processing and shipping orders.They may not use any of this information other than to process orders. Third-party providers that we use include:

– WooCommerce: The information you provide when you place an order is first processed by WooCommerce and then automatically forwarded electronically to PayPal or Stripe. DougBrittonBooks.com never sees or maintains customers’ financial credit card or debit card information. However, information about what you order and your shipping information is stored for up to five years in a WooCommerce database maintained on secure hosting servers.

– PayPal: If you use PayPal to pay for a purchase, you provide your credit card or debit card information directly to PayPal. PayPal’s privacy policy applies to the information you provide on the PayPal website. For your protection, we do not see or store any PayPal payment information.

– Stripe: Credit card and debit card transactions can be processed using Stripe, a secure third party payment processing company. When using your credit card or debit card to make a purchase, you are redirected to their secure third party gateway. The information you provide for payment is stored on their secure servers. For your protection, we do not see or store any Stripe payment information on our servers.

 

Security, privacy, and storage of personal information

In addition to the procedures and protections already described in this Privacy and Cookies Policy, we protect your information and privacy in the following ways:

Internet services and data storage are provided through established web hosts protected by industry standard firewall and password protection systems. We never see or store customers’ credit card or debit card financial information.

We use a variety of software, encryption, and apps to protect your information from malicious files and links, detect anomalous behavior, isolate potential threats, and automate breach response.

If we learn of a data breach that has an adverse effect on user privacy, we will inform you within seventy-two hours of first becoming aware of it.

If you are a European resident: Note that your information will be transferred outside of Europe, potentially including to Canada and the United States. Also note that purchases can only be made by residents of the United States.

Data portability and corrections: You have the right to request a portable copy of the data we have collected about you. In addition, you have the right to ask that your personal information be corrected or updated. Email salesandservices21@dougbrittonbooks.com.

Deletion of personal information: You have the right to ask us to delete your personal information unless we need to keep it for legal reasons. Email salesandservices21@dougbrittonbooks.com.

Your California privacy rights: Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. Please note that your privacy is important to us. We never provide this information to any business, person, or other entity.

Complying with legal processes: We reserve the right to use or disclose your personally identifiable information and other information in response to subpoenas, court orders, warrants, or legal processes, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us. We may use and disclose your personally identifiable information if we believe you will harm the property or rights of Doug Britton Books or its owners.

Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our visitors or customers. We will notify you of any material changes by posting the new Privacy and Cookies Policy on this website. We suggest that you consult this policy regularly for any changes. Your continued use of this site will be considered acceptance of our updated terms.

 

If you have questions concerning this Privacy and Cookies Policy

If you have any questions or concerns about our Privacy and Cookies Policy, please contact us at salesandservices21@dougbrittonbooks.com.

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